Privacy Policy
1. Introduction
We want to protect your privacy. This policy explains how we collect and keep your details safe. We follow the Philippine Data Privacy Act of 2012.
By using our site, you agree to let us use your data as written here. If you do not agree, please do not use our site.
2. Information We Collect
We collect these types of details from you:
- Registration Data: Your name, birthday, email, phone number, and address when you sign up.
- Identity Verification Data: Your ID card, a selfie, and proof of address to prove who you are.
- Financial Data: Your payment details, GCash number, and a record of your deposits and withdrawals.
- Usage Data: When you log in, your IP address, device type, games played, and how long you play.
- Communication Data: Chat logs and emails when you talk to customer support.
3. How We Use Your Information
We use your details to do these things:
- Create and manage your account.
- Process your deposits and cash outs.
- Follow government laws and PAGCOR rules.
- Stop fraud and keep the site secure.
- Answer your questions through customer support.
- Send you offers, if you agree.
- Make our website better.
4. Data Storage and Security
We keep your details on safe servers. We use strong encryption to hide your data. Only a few staff members can see your data when needed.
We keep your data while your account is open. If you close your account, we keep it for five more years. This is a rule from the government.
5. Data Sharing and Third Parties
We never sell your details. We only share them with these groups when needed:
- Payment companies to move your money.
- ID checking services to prove who you are.
- PAGCOR or the police if the law requires it.
- Game makers, but they only see technical details.
6. Your Rights
Under Philippine law, you have the right to:
- See the data we have about you.
- Ask us to fix any wrong details.
- Ask us to delete your data, if the law allows it.
- Tell us to stop using your data for ads.
- File a complaint with the National Privacy Commission.
To use these rights, talk to our support team.
7. Cookies
We use cookies to make the site work better. They remember your choices. You can turn off cookies in your browser, but some parts of the site might break.
8. Changes to This Policy
We might change this policy later. If we make big changes, we will email you or post a notice on the site.
9. Contact
If you have questions about your privacy, please talk to our support team using live chat.